Last updated on Dec 28th 2023
Archnee believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- We kindly inform you that once an order is placed, it cannot be canceled. We appreciate your understanding that refunds will not be issued for canceled orders. Thank you for your cooperation.
- Refund claims will only be processed if the customer provides an unedited video of the package being opened.